All About Mediation Training

Title: Conflict Resolution in the Schools: A Manual for Educators
by Kathryn Girard and Susan J. Koch
Publisher: Jossey-Bass; ISBN: 0787902357

From the Publisher

Based on material developed by the National Institute for Dispute Resolution (NIDR) and the former National Association for Mediation in Education, this practical resource guide shows educators how to diagnose conflicts, handle difficult confrontations, and implement appropriate mediation and problem-solving strategies.

Contents

Module 1: The Nature of Conflict
Module 2: The Concepts and Skills of Conflict Resolution
Module 3: Alternative Dispute Resolution Processes
Module 4: Applications for Conflict Resolution in Education