All About Mediation Training

Course Title: Learn to Mediate by Email – Coaching for Face-to-Face Mediators

If you are an experienced face-to-face mediator interested to learn how to mediate by email, this Online Mediation Coaching is for you.

Hi, I’m Giuseppe Leone, the editor of this blog.

Step-by-step (and for only $90) I’ll show you how online mediation works and how it can make your mediation practice more effective and efficient. In particular, you’ll learn:

• How online mediation benefits the parties
• Why online mediation helps you and the parties make better decisions
• Why the integration of face-to-face and online mediation produces more durable agreements

How It Works

My Online Mediation Coaching is 100% hands-on. You’ll learn how to mediate by email by actually doing it.

We’ll simulate a typical community (neighbor vs neighbor) dispute, and I’ll assist you throughout the online mediation process.

To begin with, we’ll discuss some strategic points, such as – pros and cons of sending your email messages to the parties separately or together, and pros and cons of sharing the parties’ responses.

As soon as you find two people willing to play the neighbors’ role in your simulation, I’ll email them their scripts and you can start mediating online.

From that point on, I’ll observe your online mediation by receiving a copy of each message you exchange with the parties. And I’ll answer (by email or by phone) any questions you may have on how to perform online the mediation tasks you are familiar with, like:

• Making your opening statement
• Giving parties the opportunity to vent their feelings
• Discovering the parties’ issues, positions, needs and interests
• Helping the parties develop options for resolving their case
• Writing up the parties’ agreement

Any Questions?

If you have any questions or wish to sign up, please send me an email.

Giuseppe Leone

Course Title: Theory of Conflict Resolution and Community Engagement

Course Description (according to the course provider)

Expand your professional potential with training in conflict resolution for organizations and communities. Help groups and individuals involved in disputes create a climate of constructive discussion by understanding the different theories, dynamics and frameworks of conflict.

Learn how cultural factors, power imbalances and differing personal and professional perspectives influence the perception and resolution of conflict. Explore the intersection of conflict resolution with the theory and practice of community engagement. Using thought-provoking case studies and practical projects, learn to integrate concepts with practice.

When

Enroll by August 3, 2009 and complete by September 4, 2009

Teleseminar Title: The How, What and Why of Starting a Mediation Practice

Description (according to the teleseminar provider)

In response to many questions on how to start a mediation practice, the Community Dispute Settlement Center (CDSC) has teamed with Dina Lynch Eisenberg, veteran mediator and marketing coach, to offer an informative teleseminar.

You’ve decided to be a mediator. You’ve received excellent training by the professionals at CDSC. You want to start your own practice, but wonder what do I do next? There’s a lot to think about, especially given the economy; and, we’re here to help you look at your options.

During this interactive 60 minute teleseminar, you will consider some very important questions before taking the leap - the hows, whats and whys - including:

• Why do you want to build a practice?
• Why should consumers choose you?
• What is your market niche and what makes it viable today?
• What is your business model?
• How can you use current business practices to market?
• How can you build a sustainable practice?

When

Wednesday, May 6, 2009 - from 12:00 noon - 1:00 pm EST

Course Title: Distance Training Course In Online Mediation

Course Description (according to the course provider)

Together with the ADR Group, the leading UK trainer and provider of mediators, we have developed the first fully accredited distance training course in Online Mediation. The course content has been also contributed to by Colin Rule, Director of Online Dispute Resolution at eBay and PayPal.

Mediators will become members of our Online Dispute Resolution Mediator Panel upon satisfactory completion of this course and will receive an ODR accreditation certificate as well as 10 hours of CLE/CPD points. Panel members will then be able to run their own personal ODR service to expand their professional skills and service to a larger market.

The course content is broken down into three sections. We recommend mediators take a two week period to complete the full course:

• Section 1 - Reading and Studying Material
• Section 2 - Practice and Feedback
• Section 3 - Live Role-Play and Assessment

Course Title: Online Basic Mediation Training

Are you interested to learn the nuts-and-bolts of mediation — on your time, at your pace, and for only $70? If so, my Online Basic Mediation Training is for you.

Hi, I’m Giuseppe Leone, the editor of this blog.

If you take this course, I’ll teach you step-by-step what mediation means, how it works, and what exactly you have to do to help people listen to each other and reach an agreement.

Who is this course for?
Anybody interested in resolving family, workplace and business disputes through mediation – e.g. supervisors, HR managers, attorneys, paralegals, professionals, business or community leaders.

How It Works
My basic mediation course is approved and delivered by UniversalClass.com, the leading provider of online professional development courses. And it consists of 9 modules (listed below) and 18 online tests.

1. The Purpose of Mediation and the Mediator’s Role
2. Parties’ Behavior in Mediation
3. Mediator’s Communication Skills
4. Mediator’s Negotiation Skills
5. Stage 1: Mediator’s Opening Statement
6. Stage 2: Defining the Parties’ Dispute
7. Stage 3: Getting Parties Ready to Negotiate
8. Stage 4: Helping Parties to Negotiate
9. Stage 5: Writing the Parties’ Agreement

As soon as you complete a module, I’ll give you my feedback on your module assignment. In addition, I’ll answer any questions you may have on what you learned, such as: “How could I apply this specific mediation technique to a different situation?”

Course Fees
$70 without certificate; $95 with certificate & CEUs.

If you have any questions, please read the UniversalClass.com Frequently Asked Questions.