All About Mediation Training

Title: Getting Past No
by William Ury
Publisher: Bantam; ISBN: 0553371312

From the Publisher

In Getting Past No, William Ury of the Harvard Law School’s Program on Negotiation offers a proven breakthrough strategy for turning adversaries into negotiating partners.

You will learn how to:

• Stay in control when under pressure
• Defuse anger and hostility
• Find out what the other side really wants
• Counter dirty tricks
• Use power to bring the other side back to the table
• Reach agreements that satisfy both sides’ needs

Title: Breakthrough International Negotiation: How Great Negotiators Transformed the World’s Toughest Post-Cold War Conflicts
by Michael Watkins, Susan Rosegrant
Publisher: Jossey-Bass; ISBN: 0787957437

From the Publisher

Since the end of the Cold War, negotiation has played a profound role in the resolution of international disputes. World-renowned negotiators built the Gulf War coalition to take on Iraq’s Saddam Hussein, helped defuse nuclear tensions on the Korean Peninsula, ended the war in Bosnia, and achieved other critical issues. What happened during these tension-filled negotiations that enabled negotiators to achieve extraordinary breakthroughs?

Breakthrough International Negotiation pairs vivid, blow-by-blow descriptions of sensitive negotiations in the Mideast, Korea, and Bosnian with practical advice for conflict resolution professionals seeking a better understanding of the negotiation process. It takes us behind closed doors with gifted negotiators – including James Baker, Terje Larsen, Robert Gallucci, and Richard Hoobrooke – to learn how they achieved breakthroughs in complex situations that seemed hopelessly locked in conflict .

Breakthrough International Negotiation includes compelling accounts of the first-hand experiences of key participants, including secretaries of state, generals, academics, members of Congress, and presidential advisors. In addition, the book provides specific, action-oriented frameworks and guidelines that mediators can apply on the job.

Throughout Breakthrough International Negotiation, expert negotiators show how to “shape the game” by involving new players, controlling the agenda, developing creative options, building coalitions, and managing the pace of events. While the book’s case studies focus on diplomatic negotiations, the ideas and approaches discussed can be readily applied to negotiations in government, business, and private life.

Title: Getting to Yes: Negotiating Agreement Without Giving In
By Bruce M. Patton, William L. Ury, Roger Fisher
Publisher: Houghton Mifflin Harcourt; ISBN: 0395631246

From the Publisher

Getting to Yes offers a concise, step-by-step, proven strategy for coming to mutually acceptable agreements in every sort of conflict – whether it involves parents and children, neighbors, bosses and employees, customers or corporations, tenants or diplomats.

Based on the work of the Harvard Negotiation Project, a group that deals continually with all levels of negotiation and conflict resolution from domestic to international, Getting to Yes tells you how to

• Separate the people from the problem
• Focus on interests, not positions
• Work together to create options that will satisfy both parties
• Negotiate successfully with people who are more powerful, refuse to play by the rules, or resort to “dirty tricks.”