All About Mediation Training

Title: Elder Mediation: A New Solution to Age-Old Problems
by John Bertschler and Patricia Bertschler
Publisher: NCS Publishing; First edition (April 1, 2009); ISBN: 097593791X

From the Publisher

As the population ages and caregiver families and organizations are faced with decisions about quality of life, residential care, financial, medical and psychosocial needs, Elder Mediation offers a new solution to these age-old problems.

A special feature of Elder Mediation: A New Solution to Age-Old Problems is the contribution from 18 mediators across the world who bring a global perspective on the mediation field. The book is helpful to professional mediators, mediators in training and to others who wish to learn more about the niche market of eldercare.

Chapters include information about conducting a thorough intake, addressing the imbalance of power, the ethics of elder mediation, styles of mediation and building one’s mediation practice.

The last chaper offers 55 practical marketing tips to jumpstart or enhance one’s mediation business.

Title: Becoming A Mediator: Your Guide To Career Opportunities
By Peter Lovenheim and Emily Doskow
Publisher: NOLO; ISBN: 1413300774

From the Publisher

Nearly everyone agrees: Mediation is a better way to resolve conflicts than litigation. It’s so useful, many states require mediation before a civil case can go to court.

Consequently, the demand for mediation is growing by leaps and bounds – and qualified mediators are needed to fill the demand.

If you’re ready to explore a profession in this rapidly expanding field, start with Becoming a Mediator. This book is not only your guide to all different career paths you can follow – it helps you evaluate whether a career in mediation is right for you. Written for both lawyers and laypersons, Becoming a Mediator provides:

• A complete overview of what mediation is
• Information on where to get training and certification
• Practical advice about finding – or creating – work
• Outlines of careers in mediation, mediation-support and mediation-related fields
• Sample rules and standards of conduct

This book also includes state-by-state listings of mediation offices, plus a nationwide listing of mediation organizations and services.

Contents

Part 1: What Is Mediation?
The Mediator’s Role
Qualities of Mediations
Type of Cases Mediators Hear
What Mediation Looks Like
Stages of the Mediation Session
Written Agreements

Part 2: Self-Evaluation – Is Mediation the Right Career for You?
Motivations to Mediate
Skills and Personality Traits of Successful Mediators
Conclusion

Part 3: Where Mediators Work
Community Mediation Centers
Court-Connected Mediation Programs
Government Mediation Programs
Private Dispute Resolution Companies
Independent Mediators in Private Practice
Corporate, Association, and In-House Mediation Programs
Specialized Mediation Programs

Part 4: Mediator Training and Education
Licensing and Certification
Where to Get Basic Training
What to Expect in Basic Training
Divorce Mediation
Other Specialized Training
Degree Programs in Dispute Resolution

Part 5: Job Opportunities in Mediation
Working for Community Mediation Centers
Court-Connected Mediation Programs
State and Local Government Programs
Private Dispute Resolution Companies
Online Dispute Resolution
Independent Mediators in Private Practice

Part 6: Job Opportunities in Mediation Support
Administration
Case Management
Sales and Development
Service

Part 7: Job Opportunities in Mediation-Related Fields
Careers as an Ombudsperson
Facilitation
Training and Teaching
Conflict Resolution Consulting and Coaching
Some Final Words of Encouragement

Title: How To Make Money as a Mediator: 30 Top Mediators Share Secrets to Building a Successful Practice
By Jeffrey Krivis and Naomi Lucks
Publisher: Jossey-Bass; ISBN: 0787982040

From the Publisher

Learn how to make money as a mediator from these experts:

Jeff and Hesha Abrams; Tracy L. Allen; Natalie J. Armstrong; Robert D. Benjamin; Alan Brutman; Steve Cerveris; Robert A. Creo; Joe Epstein; Gary Furlong; Eric Galton; Harry G. Goodheart III; Susan M. Hammer; Cliff Hendler; Robert A. Jenks; Jeff Kickhaven; Jeffrey Krivis; Michael A. Landrum; Rodney A. Max; Bernie Mayer; Nina Meierding; Paul Monicatti; Christopher W. Moore; Michelle Obradovic; Bennett G. Picker; Rick Russell; Geoff Sharp; John R. Van Winkle; Richard J. Weiler; Ralph O. Williams III; Mariam Zadeh.

Contents

Part 1: Extreme Mediation – What Top-Tier Mediators Know That You Can Learn
Part 2: Be Yourself – Inspiring Trust, Projecting Authenticity, Honing Your Skills
Part 3: Invisible Marketing: The Essence of Networking
Part 4: Visible Marketing: Getting Out There
Part 5: Practical Considerations: The Business of Mediation
Part 6: How Much Money Can Your Earn? Value, Investment, and Cold, Hard Cash
Part 7: Staying Alive: Weathering the Ups and Downs of a Mediation Practice
Part 8: Looking Ahead – The Future of Mediation and Your Future in Mediation

Title: Mediation Career Guide: A Strategic Approach to Building a Successful Practice
By Forrest S. Mosten
Publisher: Jossey-Bass; ISBN: 0787957038

From the Publisher

In this definitive guide, Forrest Mosten – an internationally recognized mediation expert – helps would be mediators answer the critical question Do I have the values, skills, personality, and commitment necessary to mediate?

Step-by-step, Mosten helps aspiring mediators tackle such difficult questions as whether or not to go to law school and how to choose the right academic conflict resolution programs. Throughout the book, he shows how to create a unique mediation signature based on personal vision, define potential markets and needs, and develop a mediation-friendly office and staff. He also explains the nuts-and-bolts of a mediation practice and describes how to launch and maintain a private practice, create a viable business plan, and manage the budget of capital/time investment and operating expenses.

A comprehensive resource, the book also explores a wealth of timely topics including the need to establish standards of the profession, how to maintain confidentiality, the pros and cons of co-mediation, and the place of mediation in the process of court and law reform.

Straightforward and reader-friendly, the Mediation Career Guide is filled with practice tips, self-surveys, diagrams, reading resources, a list of training programs and volunteer opportunities, budget forms, and model standards of conduct. This hands-on resource is designed to make the challenging journey of becoming a peace-maker a one-step-at-a-time manageable process.

Contents

Part 1: Is Mediation Right?
Can Mediation Be Your Day Job?
Do You Have What It Takes to Be a Mediator?
Can You Do the Work?
Education and Training
Job Opportunities in Mediation

Part 2: Building a Career as a Mediator
Creating Your Mediation Signature
Expanding Your Mediation Services
Defining Your Target Market
Creating a Mediation-Friendly Environment

Part 3: The Nuts and Bolts of Private Practice
Setting Up Your Office
Strategic Planning and Investing in Yourself
Managing Your Practice
Marketing Your Practice Effectively
What Do You Do Next Monday?

Title: Making Mediation Your Day Job
By Tammy Lenski
Publisher: iUniverse, Inc.; ISBN: 0595445004

From the Publisher

Making Mediation Your Day Job is the definitive marketing guide for any mediator operating or even considering a private practice. Dr. Tammy Lenski demonstrates how proven marketing techniques can help you create a mediation practice with minimum stress and maximum success.

Lenski is a full-time mediator who has maintained a thriving practice for more than a decade. She explains in careful detail how mediation concepts – including interests, framing, and dialogue building – can be applied to make you a successful marketer and promote yourself as a flourishing business in this unique and fascinating industry.

In this in-depth and thoughtful guide, Lenski delivers all the steps necessary to build and maintain a successful practice in mediation, such as how to:

• Choose a market that speaks to your passion
• Uncover and meet your market’s greatest needs and interests
• Build dialogue with potential clients
• Leverage the Internet to expand your networking opportunities

Lenski’s time-tested principles and encouragement will help mediators to embrace marketing with renewed energy, rather than trepidation. It proves that mediators can use their own principles and process to market their services in an ethical, effective manner.

Contents

Chapter 1: Market like a Mediator
Chapter 2: Marketing from a Mediation Frame of Mind
Chapter 3: Creating Space for the Important
Chapter 4: Narrowing Your Market
Chapter 5: Uncovering Interests
Chapter 6: Reframing How You Help
Chapter 7: Building Dialogue with Your Market
Chapter 8: Setting Your Practice-Building Agenda